Macau Merchandise Pick-up Point
A Convenient and Efficient way to bring your favourite items home
To enhance the customer service experience, customers can pick up products at Macau Merchandise Pick-up Point for free before 26 Dec 2023!Opening hours:
10:00 am- 8:00pm
Address:
Shop EH3, Level 2, Macau Tower Convention and Entertainment Centre,
Largo da Torre de Macau
Get Directions
Contact Details:
E-mail: enquiry@IKEA.com.hk
Telephone no.: Toll free hotline: 0800-347 (9:00am-6:30pm)
Special notice for Macau customers
Bus:
5, 5AX, 9A, 18, 18B, 23, 26, 32 and N2
Free Shuttle Bus:
Located at Studio city, Macau Ferry Terminal, Altira, Macau City Centre, Taipa City Centre and MGM Cotai, please click here to see further details.
Taxi:
Taxis are readily available at the airport, the ferry terminal and hotels, or simply flag one down on a nearby road. Taxis are metered and charge MOP 17 flag fall. There may be a surcharge when travelling between islands.
5, 5AX, 9A, 18, 18B, 23, 26, 32 and N2
Free Shuttle Bus:
Located at Studio city, Macau Ferry Terminal, Altira, Macau City Centre, Taipa City Centre and MGM Cotai, please click here to see further details.
Taxi:
Taxis are readily available at the airport, the ferry terminal and hotels, or simply flag one down on a nearby road. Taxis are metered and charge MOP 17 flag fall. There may be a surcharge when travelling between islands.
FREE merchandise pick-up service
Either shop online or at our Macau stores, we will deliver your items to the Macau Merchandise Pick-up Point for free and provide free storage service for 3 days.
• Our merchandise pick-up service does not apply to breakables and display items sold.
• Please present the original Sales Memo or the printed Online Sales Order Invoice for pick-up at Macau Merchandise Pick-up Point.
• An administration fee of MOP$220 will be charged for re-scheduling made less than 5 days before the scheduled pick-up date. The re-scheduled pick-up date should be at least 5 days after the re-schedule request.
• We will provide free storage for 3 days.
• Customer can borrow a trolley at Macau Merchandise Pick-up Point with MOP$500 deposit, and get back the deposit upon return.
• Macau Merchandise Pick-up Point will be closed when typhoon signal No.8 is hoisted.
Either shop online or at our Macau stores, we will deliver your items to the Macau Merchandise Pick-up Point for free and provide free storage service for 3 days.
• Our merchandise pick-up service does not apply to breakables and display items sold.
• Please present the original Sales Memo or the printed Online Sales Order Invoice for pick-up at Macau Merchandise Pick-up Point.
• An administration fee of MOP$220 will be charged for re-scheduling made less than 5 days before the scheduled pick-up date. The re-scheduled pick-up date should be at least 5 days after the re-schedule request.
• We will provide free storage for 3 days.
• Customer can borrow a trolley at Macau Merchandise Pick-up Point with MOP$500 deposit, and get back the deposit upon return.
• Macau Merchandise Pick-up Point will be closed when typhoon signal No.8 is hoisted.