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Home planning service

IKEA provides a one-stop professional home planning advice, and provides a variety of professional services to display your favorite furniture and home accessories so that you can make better use of the space in your home.


 

6-steps process

In-store meeting or online application with home planning specialists
On-site measurement
Proposal with furniture layout plan
Face-to-face meetings with home planning specialists in store
Quotations with suggested IKEA products
Delivery and installation after order placement

Services and charges

Home design service charges HKD/MOP$4,000
 
 
1 Room with Living & Dining room or less 2 Rooms with Living & Dining room 3 Rooms with Living & Dining room 4 Rooms with Living & Dining room Each additional room
Installation and Assembly charges HKD/ MOP$5,500 HKD/ MOP$7,000 HKD/ MOP$8,500 HKD/ MOP$10,000 HKD/ MOP$1,500/room
 
 
Hong Kong Island, Kowloon and the New Territories Discovery Bay (Not include HK Outlying Islands) Macau
Delivery charges HKD$250 HKD$350 MOP$250
Buildings without lift or product can only access through staircases HKD$50 per floor up to 8 floors MOP$50 per floor up to 8 floors
 
 

Terms and Conditions

Hong Kong

  • Home Planning Service is only applicable to the flats without furniture in Hong Kong, not applicable to bathroom and kitchen.

  • Home design service charges includes : On-site measurement, preparing proposals for furniture layout plan, proposal discussion meeting with in-store home planning specialist, quotations with itemised IKEA products to be used in the plan. The above service scope does not include bathroom and kitchen.

  • Installation and assembly charges includes: items purchased from IKEA Hong Kong lighting, curtain rod, mirrors, wall cabinet, wall shelves, frames, hooks, clocks, pictures wall mount and installation, furniture assembly and basic cleaning.

  • Surcharges for Discovery Bay - site measurement: $300 , installation and assembly charges: $1,500.

  • Installation and assembly fee will be directly paid to IKEA appointed service provider.

  • Revisit measurement will be arranged by home planning specialist if necessary.

Macau

  • Home Planning Service is only applicable to the flats without furniture in Macau, not applicable to bathroom and kitchen.

  • Home design service charges includes : On-site measurement, preparing proposals for furniture layout plan, proposal discussion meeting with in-store home planning specialist, quotations with itemised IKEA products to be used in the plan. The above service scope does not include bathroom and kitchen.

  • Installation and assembly charges includes: items purchased from IKEA Macau lighting, curtain rod, mirrors, wall cabinet, wall shelves, frames, hooks, clocks, pictures wall mount and installation, furniture assembly and basic cleaning.

  • Surcharges for Coloane - Installation and assembly charges: MOP $300. ​

  • Installation and assembly fee will be directly paid to IKEA appointed service provider.

  • Revisit measurement will be arranged by home planning specialist if necessary.

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Recruitment for Real Case Sharing

IKEA is inviting customers of home planning service to participate in real case sharing. Selected participants can receive up to $30,000 discounts on their orders.
Activity details ↓↓
Real Case Sharing Requirements

  • In-depth Home Stories - including video shootings, interviews, and storytelling in photo and text

    The video will be shot in interview format, where the host will interview the customers about why they needed home planning service and their daily living needs. The video will also document the home planning layouts and home decoration process by the interior design team. This will allow audience to understand how changes in the home can bring significant improvements in their lives.

    Selected participants in this category can receive up to $30,000 discounts in their orders, including an instant discount of $15,000 on home furnishing products, free installation, assembly and delivery charges up to $10,000, and free home accessories worth up to $5,000.

     

  • Communication Channels for the Real Case Sharing

    • Advertising, IKEA website, press releases, and as case studies in stores.

       

  • Recruitment Method

    • Customers can fill out the "IKEA Home Planning Service Application Form" and check the box” I am interested in participating in the real case sharing recruitment”.

    • After meeting with the Home Planning Specialist, IKEA will begin the selection process.

    • During the selection process, IKEA may call the customers for simple enquiries through phone.

    • Selected participants will be confirmed before placing the order.

       

  • Qualifications

    • Selected participants must be customers of IKEA Home Planning service at IKEA Hong Kong and have confirmed their orders.

    • This service is not applicable to bathrooms and kitchens, nor furniture dismantle or any construction work.

    • The case must be based on a single home.

    • Selected participants must agree to be interviewed and allow filming and promoting in accordance with the real case sharing requirements.

    • The recruitment and real case sharing activity are subject to the terms and conditions.

       

  • Terms and Conditions

    1. The recruitment will take place from 22 May to 30 June, 2023.

    2. IKEA has the absolute right to select the cases.

    3. Selected customers for real case sharing must sign an as required.

    4. Selected participants must agree to be filmed during the agreed timeslots with IKEA.

Choose the store and book an appointment now!



Our Home Planning Specialist will contact you within 3 days for the meeting arrangement.
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