Merchandise Pick-up & Parcel Services
How can we help you lower your costs? By finding smarter ways to design, transport and store products more efficiently. And by asking you to pick-up, deliver and assemble the products yourself – small efforts, which added together for big savings.
Make things easier
To help you save money and time, our flat packs are easy to take home yourself. Our FRAKTA range can give you a hand as well.If you would like to call a mini-van to deliver your purchase home, we can provide you with their numbers; The delivery cost is subject to the destination and will be charged by the service provider.
Merchandise pick-up point:
Sai Wan Ho Pick Up Point and Bargain Corner
Store pick-up:
Shatin Store
Kowloon Bay Store
Tsuen Wan Store
Macau Store
Pick-up locker
Coverage area:| 24-hour pick-up locker | Operating Hours | |
| Kowloon Bay | L4, MegaBox, 38 Wang Chiu Road, Kowloon Bay – next to IKEA FiKET | 24 hours |
| Plan and Order Point | ||
| Tai Po | Shop 238a, 2/F Zone B, Tai Po Mega Mall (Near IKEA Tai Po Plan and Order Point) | 11:00 – 21:00 |
| Hang Hau | Shop 221, L2/F, East Point City, 8 Chung Wa Road, Tseung Kwan O | 07:00 – 22:00 |
| Taikoo Shing | Shop 104 & 105, 1/F, City Plaza, 18 Taikoo Shing Road, Taikoo Shing | 11:00 – 21:00 |
| Tsim Sha Tsui | Basement 2, K11 Art Mall, 18 Hanoi Rd, Tsim Sha Tsui, Kowloon (Tsim Sha Tsui MTR Exit N3) | 07:30 – 23:00 |
| Close to you | ||
| Olympian City | Shop G1-G10, G/F, Olympian City 2, 18 Hoi Ting Road, West Kowloon (Inside Market Place) | 08:00 – 22:30 |
| Discovery Bay | Shop G11, G/F, Discovery Bay North Plaza, 92 Siena Avenue, Discovery Bay (Inside Market Place) | 11:00 – 20:00 |
Service charge: free of charge
Available range: All products with designated package size**#
Delivery time: Around 2-5 business days (Products must be collected within 48 hours upon arrival).
Office Parcel Delivery Service
Coverage area: Industrial and commercial areas in Hong Kong (Excluding Outlying Islands, Discovery Bay, Tung Chung and Park Island)
Service charge: $40/box**
Available range: All products with designated package size**#
Delivery time: Around 7 business days.
Remarks
* Hong Kong Store pick-up service is only applicable to products with weight not excess 25kg and length less than 180cm.
** Parcel service / pickup service is only applicable to online buyable products with package size smaller than 30cm x 50cm x 30cm and weight not excess 10kg.
# Online buyable products only.