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Return and Exchange Policy

ikea-return-policy-180-days
Seemed like a good idea at the time – 180-day return and exchange policy!
  1. If you are not satisfied with our products, you can return the new and unused products together with the original invoice to the store within 180 days from the date of purchase or 3 days after the goods collection.
     
  2. We cannot accept exchange or return of previously assembled, open packaging or damaged items, discounted display items, food, plants and customized products .
     
  3. We will give you a full refund by the same method as your original payment for products that are returned with the invoice. For payment made with credit card, please bring the concerned credit card with you.
     
  4. In case you change your mind after goods delivery and you require onsite retrieval service, HK$200(Hong Kong)/HK$1,000(Outlying Islands) will be charged.
     
  5. IKEA reserves the final right to interpret the terms and conditions herein.